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March 2019
Ethics in Property Management – Spring 2019 – San Jose
Let’s face it. Landlords often get a bad rap. Tired of it? Help debunk the stereotype by adopting and implementing a code of ethics. It keeps you out of trouble, fosters good relations with tenants and business partners and gives you the peace of mind that comes with doing things right. In this class, PMR108, you'll review CAA's "Code of Ethics," "Code for Equal Housing Opportunity," and a "Residents' Bill of Rights." This class is a part of the larger…
Find out more »April 2019
Resident Managers & CAA’s Onsite Employee Agreement – April 17, 2019
California’s labor laws strictly limit how much rent can be charged or credited against the wages of a resident manager or other employee required to live onsite. Significant penalties and liability can result from making this calculation incorrectly. This webinar will provide a detailed review of CAA’s Onsite Employee Agreement and a myriad of other issues related to resident managers. This webinar will cover the key information landlords with onsite employee need to know: What is the allowed lodging credit…
Find out more »Fair Housing: It’s the Law – San Jose
Fair Housing practices are not only ethical, they are good business. With discrimination complaints, undercover investigations, and fines and penalties on the rise, it is imperative that all owners, property managers and employees are trained to understand and abide by all federal, state and local laws regarding Fair Housing. With this course, Fair Housing: It's the Law, you'll receive the knowledge you need to follow the rules. The California Apartment Association will teach you about the property manager’s role in…
Find out more »May 2019
Rebroadcast of Fair Housing: Examples & Explanations from Attorneys – May 14, 2019
If you’ve ever asked any of the questions below our Fair Housing: Questions Answered could help guide you out of stress and into success. With a comprehensive approach to all fair housing topics, our guest attorney’s delve into the most asked after questions relating to fair housing and give you a legal approach on how to move forward. This webinar will cover the key information about your Fair Housing questions: Just how many “assistive” animals can a resident have? How…
Find out more »June 2019
Sexual Harassment Prevention:1-Hour Employee Training Webinar- June 26, 2019
Registration is CLOSED for this LIVE Webinar! LIVE Webinar Only, this will not be available on-demand. Effective January 1, 2019, employers in California with 5 or more employees (or independent contractors) must provide sexual harassment training to all employees (SB 1343). The deadline for compliance with initial training is January 1, 2020. Employers must then provide the training every 2 years. Previously, sexual harassment training was required only for supervisors whose employers have 50 or more employees. Under the new…
Find out more »August 2019
Rebroadcast of Using Credit Reports in Tenant Screening: – August 28, 2019
Checking credit is a pillar of the screening process, and for good reason. An applicant’s credit is part of the criteria used to evaluate whether they will pay the rent on time. Because of this, it is important for rental housing providers to know what information they can and cannot obtain from credit reports, as well as to understand their legal obligations that come with using consumer credit reports. The use of consumer credit reports is highly regulated under federal…
Find out more »September 2019
Tri-County CCRM Series – Fall 2019 – San Jose
In California, demand for qualified rental housing professionals has reached an all-time high. The industry's elite have obtained credentials as California Certified Residential Manager (CCRM). Don't be left out. Available exclusively from the California Apartment Association, the CCRM program is the gold standard in property management education. Besides comprehensive property management training, the CCRM series instills best practices to run top-notch rental communities and teaches compliance with California's unique laws and regulations. Individual Course Price: $89 member, $119 non-member Full…
Find out more »Preparing the Property and Professional Leasing Skills – Fall 2019 – San Jose
Rental property must be prepared for leasing before the first applicant arrives. Learn how to prepare a property for market, including understanding the responsibilities of the property manager, setting competitive rents and advertising, perfecting curb appeal, fair housing as it relates to marketing, setting market rate rents, calculating revenue formulas and more. This class is a part of the larger 9-class property management series (dates/ prices below), but can also be taken individually Individual Course Price: $89 member, $119 non-member…
Find out more »The Move-In-Process, Rent Collection & Notices – Fall 2019 – San Jose
On the first of next month, a young family is moving into your apartment community. The new residents are scrambling to prepare: They’ve rented a moving van, arranged to turn off the cable and have begun boxing up their family treasures. When move-in day arrives, they’ll be ready. Make sure you and your team will be ready, too, by taking The Move in Process, Rent Collections, and Notices. This class is a part of the larger 9-class property management series…
Find out more »Professional Skills for Supervisors – Fall 2019 – San Jose
Building a team, setting goals and maximizing employee performance are all professional skills that supervisors must possess. Learn about employment practices such as screening and hiring, the interview process and selecting vendors and contractors. This course will allow you to understand the importance of documentation and organizing operational, fiscal and historical records, as well as being able to recognize the potential for theft and fraud. This class is a part of the larger 9-class property management series (dates/ prices below),…
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