March 2019
Ethics in Property Management – Spring 2019 – San Jose
Let’s face it. Landlords often get a bad rap. Tired of it? Help debunk the stereotype by adopting and implementing a code of ethics. It keeps you out of trouble, fosters good relations with tenants and business partners and gives you the peace of mind that comes with doing things right. In this class, PMR108, you'll review CAA's "Code of Ethics," "Code for Equal Housing Opportunity," and a "Residents' Bill of Rights." This class is a part of the larger…
Find out more »April 2019
Fair Housing: It’s the Law – San Jose
Fair Housing practices are not only ethical, they are good business. With discrimination complaints, undercover investigations, and fines and penalties on the rise, it is imperative that all owners, property managers and employees are trained to understand and abide by all federal, state and local laws regarding Fair Housing. With this course, Fair Housing: It's the Law, you'll receive the knowledge you need to follow the rules. The California Apartment Association will teach you about the property manager’s role in…
Find out more »May 2019
CAA Tri-County Membership Meetings May 2019 – San Jose
How to Avoid a Fair Housing Lawsuit! Our goal is to help you avoid violating fair housing laws. There are some common mistakes that we see owners, management companies and on-site personnel make that can subject them to potentially costly fair housing complaints. This training will discuss those common mistakes (lack of training, documentation, issues in your rental criteria, disability accommodations, disability-related requests, assistance animals, suspected mental disability, restrictive children's rules, and clumsy communications) and we'll also give you practical…
Find out more »June 2019
CAA Tri-County Membership Meetings June 2019 – San Jose
Rental Property Management and Operations Managing a rental property can be both challenging and rewarding. There is a tenant life cycle that impacts your property and how you manage it - starting with appropriate budgeting and implementing the proper strategies. Attend this Membership Meeting to: Comply with the new regulations Gain a refresher on the fundamentals of management and operations Learn a few tricks of the trade from peers and other experts Streamline your operational practices Budget development and best…
Find out more »August 2019
CAA Tri-County Membership Meetings August 2019 – San Jose
Registration is now CLOSED! How Death and Disaster Affects a Landlord Renting a unit comes with many risks, one being the possibility of dealing with a biohazard. Landlords are responsible to prepare for these worst case scenarios. You never know when something may happen. Attend this Membership Meeting to learn about. Disclosure laws, your liability exposure, and the required cleanup services The disease lifespan, exposure, and likelihood of contamination The state and federal fines and who is responsible for the…
Find out more »September 2019
Tri-County CCRM Series – Fall 2019 – San Jose
In California, demand for qualified rental housing professionals has reached an all-time high. The industry's elite have obtained credentials as California Certified Residential Manager (CCRM). Don't be left out. Available exclusively from the California Apartment Association, the CCRM program is the gold standard in property management education. Besides comprehensive property management training, the CCRM series instills best practices to run top-notch rental communities and teaches compliance with California's unique laws and regulations. Individual Course Price: $89 member, $119 non-member Full…
Find out more »Preparing the Property and Professional Leasing Skills – Fall 2019 – San Jose
Rental property must be prepared for leasing before the first applicant arrives. Learn how to prepare a property for market, including understanding the responsibilities of the property manager, setting competitive rents and advertising, perfecting curb appeal, fair housing as it relates to marketing, setting market rate rents, calculating revenue formulas and more. This class is a part of the larger 9-class property management series (dates/ prices below), but can also be taken individually Individual Course Price: $89 member, $119 non-member…
Find out more »The Move-In-Process, Rent Collection & Notices – Fall 2019 – San Jose
On the first of next month, a young family is moving into your apartment community. The new residents are scrambling to prepare: They’ve rented a moving van, arranged to turn off the cable and have begun boxing up their family treasures. When move-in day arrives, they’ll be ready. Make sure you and your team will be ready, too, by taking The Move in Process, Rent Collections, and Notices. This class is a part of the larger 9-class property management series…
Find out more »Professional Skills for Supervisors – Fall 2019 – San Jose
Building a team, setting goals and maximizing employee performance are all professional skills that supervisors must possess. Learn about employment practices such as screening and hiring, the interview process and selecting vendors and contractors. This course will allow you to understand the importance of documentation and organizing operational, fiscal and historical records, as well as being able to recognize the potential for theft and fraud. This class is a part of the larger 9-class property management series (dates/ prices below),…
Find out more »Resident Issues and Ending the Tenancy – Fall 2019 – San Jose
Successfully interact with people and learn how to handle residents’ requests and special issues for the disabled on-site. Terminating tenancy, identifying normal wear and tear as opposed to damages, and dealing with security deposits will be reviewed in addition to recognizing how an agreement can be terminated and understanding the eviction process. This class is a part of the larger 9-class property management series (dates/ prices below), but can also be taken individually Individual Course Price: $89 member, $119 non-member…
Find out more »Maintenance Management: Maintaining a Property – Fall 2019 – San Jose
Maintain property value and retain residents by efficiently turning a unit, inspecting the property, completing repairs and identifying and avoiding potential liability. OSHA policies, identifying and avoiding potential liabilities, handling emergencies and record keeping will be covered. Tips on ordering supplies, inventory control, bidding for products and services and quality customer service are included. This class is a part of the larger 9-class property management series (dates/ prices below), but can also be taken individually Individual Course Price: $89 member,…
Find out more »Budget Development and Implementation – Fall 2019 – San Jose
Learn about the benefits of a budget and development including resources needed, types of budgets, software and templates. You will also learn the difference between operating and capital expenses, how to evaluate a general ledger, how to calculate vacancy and rent losses, read a profit and loss statement, create ancillary income and more. This class is a part of the larger 9-class property management series (dates/ prices below), but can also be taken individually Individual Course Price: $89 member, $119…
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